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We want to hear from you

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  • Where is Buttered Brown Sugar Bakery located?
    I am a Cottage Baker, therefore I bake out of my personal kitchen.
  • Are you ServSafe Certified?
    Yes, I am ServSafe Certified.
  • Do you offer pickup or delivery?
    I offer both. If you opted for a Pickup, address will be provided after the order has been finalized. Delivery within a 15 mile radius has a 7.50 delivery fee. Outside of the 15 mile radius has an additional fee and will be determined before the order is finalized. 
  • Can I have my order shipped?
    Per Cottage Bakery laws in Georgia, I am not legally allowed to ship any of my desserts. 
  • Does Buttered Brown Sugar Bakery donate to Charitable Organizations?
    Yes, click here to complete the form.
  • Do you offer refunds?
    No. Due to the nature of the product, refunds are not issued.
  • What if there is an issue with the order?
    Every order will come with a sample of your order. Please notify me within 10 hours of your pickup or delivery if there is an issue. If an issue with your order has been determined, a partial or complete refund will be issued. For a refund to be issued, the product has to be returned.  Call 678-364-2212 or Email In your text or email, please detail the issue and send images of the product. 
  • What happens after there is an issue with my order?
    I will replace your order and/or issue a refund. Desserts are meant to bring joy! I will do everything I can to ensure your satisfaction. 
  • Do you offer custom orders?
    Yes, I offer custom orders! What can I make for you?
  • I don’t have a custom order, but I would like to order an item not on your menu.
    You can request an item and I can bake the request.
  • Do you offer Sugar Cookies with Royal Icing?
    At this moment, I do not. Next Spring I will offer Royal Cookies.
  • Are there items you don’t offer?
    Yes, I currently do not offer dairy free or gluten free desserts
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